First Citizens Bank Wins a TIBCO Trailblazer Impact Award – Business Intelligence Info

TIBCOTrailblazerAwardsrecognizethoseaccomplishingsubstantialbusinessresultsusingTIBCOtechnology,anddemonstratingingenuityandthoughtleadershipinmeetingthedemandsofthedigitalconsumer。

AtTIBCONOW2016,FirstCitizensBankreceivedtheTrailblazerImpactawardrecognizingitasadynamiccompanythatrevolutionizedITstrategytofacilitateoperationalexcellence,competitiveness,andasuperiorcustomerexperience。

Asthemorethan100yearoldFirstCitizensBankgrew,astandardizedintegrationplatformbecamecrucialforimprovingservicedelivery,simplifyingITinfrastructure,andcreatingnewservicesacrosschannelsincludingmobile,web,andbranch。

ImplementingacombinationofTIBCOActiveMatrixBusinessWorks,TIBCOEnterpriseMessageService,andTIBCOActiveSpaces,FirstCitizensBanksawimmediateresultsfromacceleratedtimetomarketofnewservicesandanuptickincustomerservicesatisfaction。

“OurrequirementforourTransformationProjectwastoshiftfromahomegrownsystemtoamature,standardizedplatform,”saidDanHudson,managerofsystemsintegrationarchitectureatFirstCitizensBank。

“Ourcustomersandbusinesspartnerssawthatinadaywehadthesoftwareupandrunningreal-timeservicesinourdevelopmentenvironment。

Itwassofastandcleanthatwewereabletogettomarketfaster,andwealreadyseethatreflectedincustomersatisfaction。



AsaTIBCOTrailblazerawardwinner,FirstCitizensBankwillbecomeafeaturedTIBCOreferencecustomerwithanewvideotestimonialandcasestudy。

WatchthevideovignettewithDanHudson。

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